Training: In store communication
that sells

In store communication goes by its own rules, somehow different to other media. Simply said, shoppers are in a retail environment mainly to shop what they need, they do not pay attention and do not notice what is going on beyond their mission. Impactful in-store communication disrupts the shopper, switching of the 'autopilot' mode they are in. The call to action message highlights purchase triggers or overcomes potential purchase or consumption barriers.

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What You Will Get Out of This

People having a business meeting. It represents strategy, planning, thinking, working, business, and marketing.

Understanding Of The "Learn.Link.Leverage" Framework.

Our recommendation on how to approach learning and how to integrate the new insights into your daily job.

Top 5 shopping insights.

The key behaviors, most frequently observed while shopping for a vast majority of fast moving consumer goods. Understand them to get a competitive advantage in creating impactful communication in store.

Person sitting at a desk, writing something down. It represents the planning process of a promotional activity.
Balloons with the percent sign on them and a bag with a "SALE" price tag.
Shopping, sale, sales, promotion, retail

Call to action Messages.

Impactful communication in store is build around a call to action. It provokes an immediate desire to buy and it is build to address purchase triggers or barriers.

In store Communication guidelines.

The shoppers chooses or not to buy a product in front of shelves, and impactful communication could make the difference. Shoppers attention and purchase decision could be influenced by simple tactics, easy to implement in store. We have compiled a list of the most important guidelines for impactful in store communication.

Abstract image representing a network. 
Networking, links, link building
Woman with a pen and an agenda auditing a retail store.
Fashion, retail, planning, audit

bonus: Free module on how to develop and conduct shopper interviews focused on understanding purchase triggers and barriers.

The guide is easy to adapt to any category or product segment, and ready to be used in your daily job.

What It Contains

3L model

Self paced recorded webinar

Knowledge summary in pdf format

In store communication check list

Bonus module: Guideline for shopper interviews focused on purchase triggers and barriers.

Who is this for?

Brand & trade marketing specialists

What Our Clients Say

Vesna is one of the very few professionals I've met over the years that is truly insightful when in comes to shopper understanding, drilling down underneath the surface to find that deep consumer belief that leads to shopping behavior. She conveys her thinking in a way that is both thorough and clear at the same time, synthesizing complex ideas into actionable and concrete outcome for every type of audience. All that, topped up with a genuine candor and witty humor that breaks through any hierarchical, cultural or social barrier, making it quite hard for someone not to enjoy her company :)

Cristina Mosteanu
Managing Director/ Cohn & Jansen Creative Network

Cristina Mosteanu
Managing Director/ Cohn & Jansen Creative Network

Vesna is one of the very few professionals I've met over the years that is truly insightful when in comes to shopper understanding, drilling down underneath the surface to find that deep consumer belief that leads to shopping behavior. She conveys her thinking in a way that is both thorough and clear at the same time, synthesizing complex ideas into actionable and concrete outcome for every type of audience. All that, topped up with a genuine candor and witty humor that breaks through any hierarchical, cultural or social barrier, making it quite hard for someone not to enjoy her company :)

Cristina Mosteanu
Managing Director/ Cohn & Jansen Creative Network

We partnered with Vesna and Next Level Trends to help us build the brand and communication strategy of our new online store.

Vesna's experience in marketing and shopper marketing is vast - both for local and international brands and markets. She applies the knowledge, identifying relevant consumer and shopper insights, in a very practical and actionable way, thus we learned a lot about the consumption habits of various consumer segments, and we understood how we should use them for our business. It was extremely important for us to have someone close by, who would guide us through the whole strategic process and validate our ideas or suggest others, more effective, doing so in a friendly and non-invasive way.

Oana Sava
Antreprenor, Fondator Ritmo.ro si Cadouri cu gust

Vesna comes with a complex, applied and very practical knowledge on retail, on consumer behaviors and on the shopper missions. She has a solid, varied and very deep understanding of research methodologies and provides support on learning not only how to approach briefs, research design based on needs and objectives, but also results analysis and actionable insights. Vesna is a very direct, transparent professional who communicates with great clarity, very well structured and using a great wealth of examples. Her recommendations are easy to leverage and adopt by the teams: from how to build an impactful instore visual and the campaign slogan, to analytics that get best assortment in shelf. Her contribution does not end with the punctual completion of a project but lasts through the development of the team with which she interacted in that project. Thank you, Vesna!

Gabriela Munteanu
Marketing Director, Kandia Dulce

Between 2018 and 2020, Vesna carried out several important Trade Marketing projects for Kandia Dulce. During the "Top store" training program, organized for the entire commercial team, Vesna proved to be a high-class expert. Her solid shopper behavior knowledge and retail environment understanding translated into recommendations regarding shelf merchandising standards and secondary placements, extremely valuable to the entire team. Vesna is a person full of energy, an excellent communicator who manages to synthesize and transmit in a logical and natural way complex concepts. I strongly recommend Vesna for complex Trade Marketing challenges.

Mihaela Pogorevici
Trade Marketing Manager, Kandia Dulce

Price

Training

129 €

life access to pre-recorded webinar

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Training+

250 €

189 €

life access to pre-recorded webinar

1h live Q&A

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Masterclass

850 €

556 €

4 toolkits

1h live Q&A session

2h consulting call

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